Time Conditions

[magicvash]

I'd like to have a different IVR & greeting played to the user depending on the time of day.

I've set up a Time Group for Morning, Afternoon & Evening and created 3 identical IVRs named Morning, Afternoon & Evening to play specific messages depending on the time of day.

The gv-incoming route forwards to time condition morning.

I've got 3 time conditions:

Time Condition Morning
Destination if matches: Morning IVR
Destination if not matches: Afternoon Time Condition

Time Condition Afternoon
Destination if matches: Afternoon IVR
Destination if not matches: Evening Time Condition

Time Condition Evening
Destination if matches: Evening IVR
Destination if not matches: Morning Time Condition

For some reason when I call my GV #, it plays the morning IVR message only. Is there something I'm missing?

 

[rossiv]

Did you set the destination in the Inbound Routes to the time condition?
Did you set the "If time does not match" to the second/third time condition (respectively)?

 

[magicvash]

Never mind, I didn't change the stupid routing. works now...