Voicemail now not working...

[talltrees]

Here is a trace on ssh using asterisk -rvvv

-- dialparties.agi: DbDel CALLTRACE/1200 - Caller ID is not defined
-- dialparties.agi: Filtered ARG3: 1200
== Manager 'admin' logged off from 127.0.0.1
-- AGI Script dialparties.agi completed, returning 0
-- Executing [s@macro-dial:7] Dial("SIP/213.166.5.134-b7b7e8b0", "SIP/1200|15|trw") in new stack
-- Called 1200
-- SIP/1200-0912e4c0 is ringing
-- Nobody picked up in 15000 ms
-- Executing [s@macro-dial:8] Set("SIP/213.166.5.134-b7b7e8b0", "DIALSTATUS=NOANSWER") in new stack
-- Executing [s@macro-dial:9] GosubIf("SIP/213.166.5.134-b7b7e8b0", "0?NOANSWER|1") in new stack
-- Executing [s@macro-exten-vm:10] GotoIf("SIP/213.166.5.134-b7b7e8b0", "0?exit|return") in new stack
-- Executing [s@macro-exten-vm:11] Set("SIP/213.166.5.134-b7b7e8b0", "SV_DIALSTATUS=NOANSWER") in new stack
-- Executing [s@macro-exten-vm:12] GosubIf("SIP/213.166.5.134-b7b7e8b0", "0?docfu|1") in new stack
-- Executing [s@macro-exten-vm:13] GosubIf("SIP/213.166.5.134-b7b7e8b0", "0?docfb|1") in new stack
-- Executing [s@macro-exten-vm:14] Set("SIP/213.166.5.134-b7b7e8b0", "DIALSTATUS=NOANSWER") in new stack
-- Executing [s@macro-exten-vm:15] NoOp("SIP/213.166.5.134-b7b7e8b0", "Voicemail is 1200") in new stack
-- Executing [s@macro-exten-vm:16] GotoIf("SIP/213.166.5.134-b7b7e8b0", "0?s-NOANSWER|1") in new stack
-- Executing [s@macro-exten-vm:17] NoOp("SIP/213.166.5.134-b7b7e8b0", "Sending to Voicemail box 1200") in new stack
-- Executing [s@macro-exten-vm:18] Macro("SIP/213.166.5.134-b7b7e8b0", "vm|1200|NOANSWER|") in new stack
-- Executing [s@macro-vm:1] Macro("SIP/213.166.5.134-b7b7e8b0", "user-callerid|SKIPTTL") in new stack
-- Executing [s@macro-user-callerid:1] Set("SIP/213.166.5.134-b7b7e8b0", "AMPUSER=") in new stack
-- Executing [s@macro-user-callerid:2] GotoIf("SIP/213.166.5.134-b7b7e8b0", "0?report") in new stack
-- Executing [s@macro-user-callerid:3] ExecIf("SIP/213.166.5.134-b7b7e8b0", "1|Set|REALCALLERIDNUM=") in new stack
-- Executing [s@macro-user-callerid:4] Set("SIP/213.166.5.134-b7b7e8b0", "AMPUSER=") in new stack
-- Executing [s@macro-user-callerid:5] Set("SIP/213.166.5.134-b7b7e8b0", "AMPUSERCIDNAME=") in new stack
-- Executing [s@macro-user-callerid:6] GotoIf("SIP/213.166.5.134-b7b7e8b0", "1?report") in new stack
-- Goto (macro-user-callerid,s,10)
-- Executing [s@macro-user-callerid:10] GotoIf("SIP/213.166.5.134-b7b7e8b0", "1?continue") in new stack
-- Goto (macro-user-callerid,s,19)
-- Executing [s@macro-user-callerid:19] NoOp("SIP/213.166.5.134-b7b7e8b0", "Using CallerID "anonymous" <>") in new stack
-- Executing [s@macro-vm:2] Set("SIP/213.166.5.134-b7b7e8b0", "VMGAIN=""") in new stack
-- Executing [s@macro-vm:3] GotoIf("SIP/213.166.5.134-b7b7e8b0", "1?vmx|1") in new stack
-- Goto (macro-vm,vmx,1)
-- Executing [vmx@macro-vm:1] Set("SIP/213.166.5.134-b7b7e8b0", "MEXTEN=1200") in new stack
-- Executing [vmx@macro-vm:2] Set("SIP/213.166.5.134-b7b7e8b0", "MMODE=NOANSWER") in new stack
-- Executing [vmx@macro-vm:3] Set("SIP/213.166.5.134-b7b7e8b0", "RETVM=") in new stack
-- Executing [vmx@macro-vm:4] Set("SIP/213.166.5.134-b7b7e8b0", "MODE=unavail") in new stack
-- Executing [vmx@macro-vm:5] GotoIf("SIP/213.166.5.134-b7b7e8b0", "1?chknomsg") in new stack
-- Goto (macro-vm,vmx,7)
-- Executing [vmx@macro-vm:7] GotoIf("SIP/213.166.5.134-b7b7e8b0", "0?s-NOANSWER|1") in new stack
-- Executing [vmx@macro-vm:8] GotoIf("SIP/213.166.5.134-b7b7e8b0", "1?notdirect") in new stack
-- Goto (macro-vm,vmx,10)
-- Executing [vmx@macro-vm:10] NoOp("SIP/213.166.5.134-b7b7e8b0", "Checking if ext 1200 is enabled: ") in new stack
-- Executing [vmx@macro-vm:11] GotoIf("SIP/213.166.5.134-b7b7e8b0", "1?s-NOANSWER|1") in new stack
-- Goto (macro-vm,s-NOANSWER,1)
-- Executing [s-NOANSWER@macro-vm:1] Macro("SIP/213.166.5.134-b7b7e8b0", "get-vmcontext|1200") in new stack
-- Executing [s@macro-get-vmcontext:1] Set("SIP/213.166.5.134-b7b7e8b0", "VMCONTEXT=default") in new stack
-- Executing [s@macro-get-vmcontext:2] GotoIf("SIP/213.166.5.134-b7b7e8b0", "0?200:300") in new stack
-- Goto (macro-get-vmcontext,s,300)
-- Executing [s@macro-get-vmcontext:300] NoOp("SIP/213.166.5.134-b7b7e8b0", "") in new stack
-- Executing [s-NOANSWER@macro-vm:2] VoiceMail("SIP/213.166.5.134-b7b7e8b0", "1200@default|u") in new stack
== Spawn extension (macro-vm, s-NOANSWER, 2) exited non-zero on 'SIP/213.166.5.134-b7b7e8b0' in macro 'vm'
== Spawn extension (macro-vm, s-NOANSWER, 2) exited non-zero on 'SIP/213.166.5.134-b7b7e8b0' in macro 'exten-vm'
== Spawn extension (macro-vm, s-NOANSWER, 2) exited non-zero on 'SIP/213.166.5.134-b7b7e8b0'
== End MixMonitor Recording SIP/213.166.5.134-b7b7e8b0

 

[talltrees]

This is after using the backup and restore plugin…
here is another log…
What do I do now ?
2009-11-17 13:38:41] VERBOSE[1722] logger.c: -- <SIP/1200-b7b0a308> Playing 'vm-options' (language 'en')
[2009-11-17 13:38:51] VERBOSE[1722] logger.c: -- Recording the message
[2009-11-17 13:38:51] VERBOSE[1722] logger.c: -- <SIP/1200-b7b0a308> Playing 'vm-rec-name' (language 'en')
[2009-11-17 13:38:55] VERBOSE[1722] logger.c: -- <SIP/1200-b7b0a308> Playing 'beep' (language 'en')
[2009-11-17 13:38:55] WARNING[1722] file.c: Unable to open file /var/spool/asterisk/voicemail/default/1200/greet.tmp.WAV: No such file or directory
[2009-11-17 13:38:55] VERBOSE[1722] logger.c: -- x=0, open writing: /var/spool/asterisk/voicemail/default/1200/greet.tmp format: wav49, (nil)
[2009-11-17 13:38:55] WARNING[1722] app.c: Error creating writestream '/var/spool/asterisk/voicemail/default/1200/greet.tmp', format 'wav49'
[2009-11-17 13:38:55] VERBOSE[1722] logger.c: -- <SIP/1200-b7b0a308> Playing 'vm-review' (language 'en')
[2009-11-17 13:39:04] VERBOSE[1722] logger.c: -- Re-recording the message
[2009-11-17 13:39:04] VERBOSE[1722] logger.c: -- <SIP/1200-b7b0a308> Playing 'vm-rec-name' (language 'en')
[2009-11-17 13:39:07] VERBOSE[1722] logger.c: -- <SIP/1200-b7b0a308> Playing 'beep' (language 'en')
[2009-11-17 13:39:08] WARNING[1722] file.c: Unable to open file /var/spool/asterisk/voicemail/default/1200/greet.tmp.WAV: No such file or directory
[2009-11-17 13:39:08] VERBOSE[1722] logger.c: -- x=0, open writing: /var/spool/asterisk/voicemail/default/1200/greet.tmp format: wav49, (nil)
[2009-11-17 13:39:08] WARNING[1722] app.c: Error creating writestream '/var/spool/asterisk/voicemail/default/1200/greet.tmp', format 'wav49'
[2009-11-17 13:39:08] VERBOSE[1722] logger.c: -- <SIP/1200-b7b0a308> Playing 'vm-review' (language 'en')
[2009-11-17 13:39:09] VERBOSE[1722] logger.c: == Spawn extension (from-internal, *97, 106) exited non-zero on 'SIP/1200-b7b0a308'
[2009-11-17 13:39:09] VERBOSE[1722] logger.c: -- Executing [h@from-internal:1] Macro("SIP/1200-b7b0a308", "hangupcall") in new stack
[2009-11-17 13:39:09] VERBOSE[1722] logger.c: -- Executing [s@macro-hangupcall:1] GotoIf("SIP/1200-b7b0a308", "1?skiprg") in new stack
[2009-11-17 13:39:09] VERBOSE[1722] logger.c: -- Goto (macro-hangupcall,s,4)
[2009-11-17 13:39:09] DEBUG[1722] app_macro.c: Executed application: GotoIf
[2009-11-17 13:39:09] VERBOSE[1722] logger.c: -- Executing [s@macro-hangupcall:4] GotoIf("SIP/1200-b7b0a308", "1?skipblkvm") in new stack
[2009-11-17 13:39:09] VERBOSE[1722] logger.c: -- Goto (macro-hangupcall,s,7)
[2009-11-17 13:39:09] DEBUG[1722] app_macro.c: Executed application: GotoIf
[2009-11-17 13:39:09] VERBOSE[1722] logger.c: -- Executing [s@macro-hangupcall:7] GotoIf("SIP/1200-b7b0a308", "1?theend") in new stack
[2009-11-17 13:39:09] VERBOSE[1722] logger.c: -- Goto (macro-hangupcall,s,9)
[2009-11-17 13:39:09] DEBUG[1722] app_macro.c: Executed application: GotoIf

 

[jroper]

Do these directories exist?

/var/spool/asterisk/voicemail/default/1200/

Go to ext 1200, and edit the extension, click submit, then apply changes, then see if the directory exists.

It should now appear.

Repeat as necessary for all extensions.

Joe

 

[talltrees]

odd all the directory structure from voicemail downwards was Missing !
I have just logged in on ssh and done
cd /var/spool/asterisk/
mkdir voicemail
cd voicemail
mkdir default
cd default
then a directory for each extension…

now Obviously I have permission issues what permissions do I need for the folders ?

Thanks...

 

[dswartz]

the same, I believe, as the parent directories. most likely asterisk:asterisk.

 

[talltrees]

so I go ….

>what command here< asterisk:asterisk voicemail

etc...

 

[dswartz]

chown -R asterisk:asterisk voicemail

 

[talltrees]

and to apply this to the top level "voicemail" directory I created and all below ?

 

[dswartz]

That is what the '-R' flag does - it recursively applies the command to everything below (and including) voicemail.

 

[talltrees]

Great all sorted…
Not sure why the folder structure is not there originally ???!!
the rest of he system is fine… (I Hope)
Voicemail workng now, I don't even need to add folders for extensions where there are no folders it seems to add them on it's own…
Great !