Voicemail woes

[kcallis]

When ever some calls in from an outside line, although they can hear the lovely voice of Allison, they are not able to save a voice message. Internally, I can call another extension, and although Allison tell me that the message was successfully saved, there is no message to be found:

-- Executing [s@macro-user-callerid:23] NoOp("SIP/500-08a0b7a0", "Using CallerID "House" <500>") in new stack
-- Executing [s@macro-vm:2] Set("SIP/500-08a0b7a0", "VMGAIN=""") in new stack
-- Executing [s@macro-vm:3] GotoIf("SIP/500-08a0b7a0", "1?vmx|1") in new stack
-- Goto (macro-vm,vmx,1)
-- Executing [vmx@macro-vm:1] GotoIf("SIP/500-08a0b7a0", "0?s-NOANSWER|1") in new stack
-- Executing [vmx@macro-vm:2] Set("SIP/500-08a0b7a0", "MODE=unavail") in new stack
-- Executing [vmx@macro-vm:3] GotoIf("SIP/500-08a0b7a0", "1?notdirect") in new stack
-- Goto (macro-vm,vmx,5)
-- Executing [vmx@macro-vm:5] NoOp("SIP/500-08a0b7a0", "Checking if ext 501 is enabled: ") in new stack
-- Executing [vmx@macro-vm:6] GotoIf("SIP/500-08a0b7a0", "1?s-NOANSWER|1") in new stack
-- Goto (macro-vm,s-NOANSWER,1)
-- Executing [s-NOANSWER@macro-vm:1] Macro("SIP/500-08a0b7a0", "get-vmcontext|501") in new stack
-- Executing [s@macro-get-vmcontext:1] Set("SIP/500-08a0b7a0", "VMCONTEXT=default") in new stack
-- Executing [s@macro-get-vmcontext:2] GotoIf("SIP/500-08a0b7a0", "0?200:300") in new stack
-- Goto (macro-get-vmcontext,s,300)
-- Executing [s@macro-get-vmcontext:300] NoOp("SIP/500-08a0b7a0", "") in new stack
-- Executing [s-NOANSWER@macro-vm:2] VoiceMail("SIP/500-08a0b7a0", "501@default|u") in new stack
-- <SIP/500-08a0b7a0> Playing 'vm-theperson' (language 'en')
-- <SIP/500-08a0b7a0> Playing 'digits/5' (language 'en')
-- <SIP/500-08a0b7a0> Playing 'digits/0' (language 'en')
-- <SIP/500-08a0b7a0> Playing 'digits/1' (language 'en')
-- <SIP/500-08a0b7a0> Playing 'vm-isunavail' (language 'en')
-- <SIP/500-08a0b7a0> Playing 'vm-intro' (language 'en')
-- ast_get_srv: SRV lookup for '_sip._udp.sip.stanaphone.com' mapped to host sip.stanaphone.com, port 5060
-- <SIP/500-08a0b7a0> Playing 'beep' (language 'en')
-- Recording the message
-- x=0, open writing: /var/spool/asterisk/voicemail/default/501/tmp/N3gpb9 format: wav49, 0x8a3a8f8
-- x=1, open writing: /var/spool/asterisk/voicemail/default/501/tmp/N3gpb9 format: wav, 0x8a03430
-- User ended message by pressing #
-- <SIP/500-08a0b7a0> Playing 'auth-thankyou' (language 'en')
-- <SIP/500-08a0b7a0> Playing 'vm-review' (language 'en')
-- Saving message as is
-- <SIP/500-08a0b7a0> Playing 'vm-msgsaved' (language 'en')
-- Executing [s-NOANSWER@macro-vm:3] Goto("SIP/500-08a0b7a0", "exit-SUCCESS|1") in new stack
-- Goto (macro-vm,exit-SUCCESS,1)
-- Executing [exit-SUCCESS@macro-vm:1] Playback("SIP/500-08a0b7a0", "goodbye") in new stack
-- <SIP/500-08a0b7a0> Playing 'goodbye' (language 'en')
-- Executing [exit-SUCCESS@macro-vm:2] Hangup("SIP/500-08a0b7a0", "") in new stack
== Spawn extension (macro-vm, exit-SUCCESS, 2) exited non-zero on 'SIP/500-08a0b7a0' in macro 'vm'
== Spawn extension (macro-vm, exit-SUCCESS, 2) exited non-zero on 'SIP/500-08a0b7a0' in macro 'exten-vm'
== Spawn extension (macro-vm, exit-SUCCESS, 2) exited non-zero on 'SIP/500-08a0b7a0'

Is there something that I left off on the configuration of the extension?

K