NO JOY Anveo direct out international

[Brianmac]

I have a built iPBX 2021 Debian setup to use anveoDirect for outbound 011(US to international calls). I have another iPBX with same setup. I have matched everything between them both, but I cannot get out an international call on the new iPBX. Everything on both iPBX and Anveo(same account) are the same....

when I look at the SIP traces from old server(international working) and new server(not working, all circuits are busy) I see:

Good server has in trace:
a=rtpmap:9 G722/8000
a=rtpmap:0 PCMU/8000

the new server does not have this. The error is:

SIP/2.0 488 Not Acceptable Here
Reason: Q.850; cause=88; text="INCOMPATIBLE_DESTINATION"

Codex on both servers are the same(same order too). and rebooted after any changes...

Driving me CRAZY... any help would be appreciated.
Thanks,
brian

 

[Brianmac]

ok, it was codec's issue. On older server it had g722, opus, alaw and thats what I had on new.
On new, I switch to alaw, ulaw and calls are going out now...

Brian
Ps - The more I learn, the less I know - and that's the truth!

 

[kenn10]

Not many providers actually support G.722. You figured it out.

 

[Brianmac]

But weird that old server has no issue with no codec change....
and old, its same debian 10 x64 iPBX2021 as new....

 

[kenn10]

Yea

its same debian 10 x64 iPBX2021 as new....

Perhaps newer versions of Asterisk are properly sending the Codec order to Anveo and so Anveo didn't like it. Who knows.

 

[krzykat]

Not many providers actually support G.722. You figured it out.

Yes, almost always a carrier will accept Ulaw and Alaw. So probably go with that as a fallback always. Some international that care about bandwidth will also throw in G.729 ... but make sure you're able to accept it.