Cisco 7960 Unable to Dial

[jquintana]

I configured the 7960s using the Endpoint Manager but I am unable to dial out.

Also, I have a Polycom IP301 that I added using EM as well and it is not even registering with asterisk.

I am running PiaF 1.7.5.5 and Endpoint Manager 2.3.2

All I did was install EM, create the templates for my phones, and then added my phones.

Am I missing something?

Thanks in advance!

 

[daniel..]

I configured the 7960s using the Endpoint Manager but I am unable to dial out.

Also, I have a Polycom IP301 that I added using EM as well and it is not even registering with asterisk.

I am running PiaF 1.7.5.5 and Endpoint Manager 2.3.2

All I did was install EM, create the templates for my phones, and then added my phones.

Am I missing something?

Thanks in advance!

It can be due to a number of things:

Did you setup a t*f*t*p server (setup-t*f*t*p)?

Did you add the extensions to FREEPBX?

Do you know if your phones are requesting the configs from the /tftpboot folder (you probably need to factory reser the ciscos and sometimes manually point them to the t*f*t*p server).

Regards,

Daniel

 

[jquintana]

It can be due to a number of things:

Did you setup a t*f*t*p server (setup-t*f*t*p)?

Did you add the extensions to FREEPBX?

Do you know if your phones are requesting the configs from the /tftpboot folder (you probably need to factory reser the ciscos and sometimes manually point them to the t*f*t*p server).

Regards,

Daniel

t*f*t*p has already been installed.

Extensions were created by default when I installed PiaF.

The phones are requesting the config and downloading it because they show the right extensions.

When I run sip show peers from the CLI I only see my softphone.

Thanks!

 

[daniel..]

Does the telephone symbol by the extenson number in the phone show an x? Otherwise they should be working properly and the problem may be only in the trunks and/or dialplan rules.

 

[jquintana]

Yes, it does show an X.

Under settings, status, status messages on the phones I see some errors.

1) Error parsing SIPDefault.cnf
2) Not found dialplan.xml

I'm looking for a sample dialplan now to create and put in the tftpboot folder.

Thanks!

 

[jquintana]

Ok I added a diaplan.xml and I dont have that error anymore put the phones are still not registering with asterisk.

I still have the parsing error.

I don't think it is a firewall issue because my softphone is able to register and dial fine.

I had this working fine on trixbox but then I moved to PiaF. I thought I had saved the t*f*t*p folder from my trixbox but now I cant find it!

 

[phonebuff]

Extensions were created by default when I installed PiaF.

Seems like a strange comment. I would check your NAT setting in the Extension definition. An also check on the Localnet= in the sip configuration files. ..

 

[jquintana]

Seems like a strange comment. I would check your NAT setting in the Extension definition. An also check on the Localnet= in the sip configuration files. ..

The Incredible PBX creates various extensions by default, which is what I'm using.

I will make take a look at what you have suggested.

Also, I found the hard drive that had my old trixbox configuration so I now have a copy of my old, working, tftpboot folder. I will look through this and see if I can find any differences in the config files.

 

[jquintana]

Finally got one of my 7960s working. The I set nat=1 in SIPDefault.cnf because I was under the impression those settings would overwrite the SIPMAC.cnf; wrong.

I set nat=1 in the SIPMAC.cnf and rebooted the phone and now it registers with asterisk.

Thanks!