Incoming Calls take a long time to connect

[Quickstrike]

Hello,

I have 'PBX in a Flash 1.7.5.5 Purple Edition' running through VMware server.

The installation was a breeze. I could initiate [outbound] calls and receive [inbound] calls through my Nortel 1535 phone pretty much immediately after all the scripts ran. Very impressive!!

When I call somebody, the call is connected near instantly.. but when I try to call my Google Voice number from a PSTN line, there is a long ~20 second delay of silence before I reach the IVR -- or ~20 second delay before the phone starts dialing [if IVR is disabled].

Is this normal?



Any help would be greatly appreciated!

 

[wardmundy]

Are you using an ATA?

 

[Quickstrike]

Are you using an ATA?

No.

The Nortel phone is plugged into my D-Link DIR-655 router. I forwarded the 5222 UDP port to the IP address assigned by PBXIAF.

When I am testing out the PBX system, I am calling from my home land line [PSTN] that is directly connected into the phone jack.

 

[dswartz]

from a shell do:

tail -f /var/log/asterisk/full

and then make one of those calls. see if the delay correlates with what is showing up in the log. if so, it's something upstream of you.

 

[Quickstrike]

PBXIAF Idle:

Calling Google Voice Number From PSTN Phone:

 

[dswartz]

unfortunately, from the above, we have no idea what the timestamp was when you initiated the call. you need to know (to within a second or so) what piaf's time was when you started the call.

 

[Quickstrike]

Google Number speed-dialed in from PSTN phone @ 15:03:47

PBX Log Changes @ 15:04:03

Nortel Phone Starts Ringing @ 15:04:05





Let me know if that was the info you wanted.


Thanks for the help!